FAQs

What If the product comes damaged?

We want you to be completely happy with your purchase! That's why we offer a 3-day free exchange policy. If you've received a damaged item, reach out to our friendly customer support within 7 days of delivery. Just send back the unused product in its original packaging, and we'll take care of the rest, ensuring an exchange.

Are you offering FREE Shipping ?

Absolutely! We're offering free shipping on all orders – because getting your favorite items should be as delightful as the shopping itself! 🚚✨

In how many days will you deliver my order ?

Depending on your state, your order will arrive in 1-3 working days (excluding Sundays) with our support team contacting you for order confirmation before shipping. Rest assured, we don't ship orders without your confirmation.

Feel free to reach out to us for tracking your order status. We're here to help you every step of the way!

How can I contact your customer support team?

For any questions or support, you can always reach us via email at recomforts.com@gmail.com or WhatsApp us at +44 7465 265260. We're happy to help in any way we can!

Contact Information

Trade Name: Recomfort DOTCOM

Phone Number: +44 7465 265260

Email Address: recomforts.com@gmail.com

Address: Dubai Mall, Dubai, United Arab Emirates